Terms & Conditions

  • Terms of use -The website https://i-metrix.gr (hereinafter referred to as the “website”) has been created by Zenlia IKE (“ZENLIA”) to provide information and / or services and / or products to visitors / users of the site.

    Use of the site can only be done by those who have full legal capacity.

    The visitor / user of the site is required to read these terms of use carefully before using the site and in case of disagreement should abstain from using / visiting the site. Otherwise he is presumed to accept them unreservedly and consents, committing himself to comply with them. The visitor / user is prohibited from modifying or altering these terms of use and any special terms of service.

    In the event that the use of any service on the website is governed by more specific terms of use, these more specific terms will apply in conjunction with these terms. In the event of a collision, the specific terms of use of each service shall prevail.

    ZENLIA may at any time temporarily discontinue the operation of the site and modify the terms of use and conditions, and users / visitors must each time check for any changes and if they continue to use they are presumed to accept the modified terms and conditions. Otherwise, they must refrain from using / visiting the site.

  • Links (Hyperlinks) to other Websites – ZENLIA is not responsible in any way for the content / services of other websites whose hyperlinks or advertisements are posted on the site, does not guarantee their availability and is not responsible for any damage they may have caused from their use , as the visitor / user accesses them at their sole responsibility.

    Any problems that may arise during the visit / use of other websites referred to by the site are solely the responsibility of the corresponding websites where the visitor / user must address.

    • to cause damage to any third party, adult or minor.
    • to transmit or gain access to content that infringes any third party’s rights or is inconsistent with the law and fair / honest practices.
    • access, disseminate, process, alter and generally inflict in any way any personal data of other users / visitors or third parties.
    • to jeopardize the security of the site.
      • Provides true, accurate, valid and complete information about the information requested from the site in the relevant account creation requests for access to the contents / services of the site.
      • Maintains and diligently updates its subscription data to keep it true, accurate, valid, up to date and complete.Obligations / Responsibility of the Visitor / User of the Website -If the visitor / user wishes to subscribe to the website (s) agrees to:

      The visitor / user of the website is responsible for choosing and not disclosing to third parties his / her personal codes, username and password used to use individual pages of the site. The user bears sole responsibility for any theft, loss or otherwise disclosure of the username and password used to access his / her account. The visitor / user agrees to immediately notify ZENLIA of any unauthorized use of his or her account and of any breach and / or potential breach of security. The visitor / user is solely responsible for the use of his / her account and his / her standard exit from his / her account at the end of each use (Logout).

      ZENLIA makes every effort to operate the site, but in no case does it guarantee that the operation of the site will be uninterrupted and / or orderly. Therefore, ZENLIA cannot be held responsible for any damage that may be caused to visitors / users of the site and which is related to the operation of the site. The visitor / user accepts that ZENLIA is entitled to temporarily or permanently modify and / or suspend all or part of the site as site availability and operation may be affected by communications networks, the large number of visitors / users attempting to use the site at the same time or other causes that do not fall within ZENLIA’s sphere of influence or due to accidental events or force majeure events. Therefore, ZENLIA is not responsible for any kind of damage (positive, negligent, inconvenient or otherwise) resulting from the use of the site or the inability of users to access it, the termination of all or part of it, delayed service interruption or loss of content. ZENLIA reminds the visitor / user that they must create backups of data on their hard disk daily and data that it registers on the website and the individual services provided or served through the website.

      The visitor / user is obliged to abstain from any unlawful, counterfeited, improper and abusive use of the content and services of the site and not to carry out any acts or omissions that may cause damage or malfunction to it or to third parties or affect or endanger the provision of ZENLIA’s services.

      Indicatively and without limitation, users / visitors agree that they will not use the site for:

  • The user / visitor bears sole responsibility for the use of the site, as well as liability for any damage that may have been caused to him or to any third party due to or in connection with the above use, as well as to fully compensate ZENLIA for any claim made by any third party as a result of the use of the site.

    In any case that is illegal or contrary to the present terms and the current legal framework for the use of the website, the visitor / user is obliged to indemnify ZENLIA for any positive and / or incidental damage or have suffered from the above actions.

    The visitor / user bears sole responsibility for communicating with any third party service providers advertised on the website and for any commercial transaction that may arise from the relationship between them.

  • Intellectual & Industrial Property Rights -The entire content of the site (including, but not limited to, texts, graphics, information, data, layouts, illustrations, trademarks, distinctive features, names, logos, product and service names, company names, etc.) is owned by ZENLIA or its affiliates and is governed by the applicable national, community and international intellectual property laws and is strictly for the personal use of its users (non-commercial or profit-making) use.

    It is expressly prohibited to copy, reproduce, transfer, store, process, republish, transmit, distribute, sell, publish, execute, download, translate, modify in any way, communicate, disseminate or otherwise use the content of the site in any way or instrument for commercial or other purposes, in part or in whole without the express prior written consent of ZENLIA. ZENLIA reserves for all its legal and / or contractual rights other than those expressly mentioned in this paragraph.

    All other trademarks, insignia, product names, company names, graphics and logos that are trademarks and registered trademarks of third parties and appear on the pages of the site belong to their legitimate owners, fall within their own sphere of responsibility and their appearance on the website is not and should not be construed as a transfer or assignment of a license or right to use it.

  • Privacy -ZENLIA respects the personal data of users on their site. Please consult the Privacy Policy, which is available here and which explains and lists the rights and obligations of users of the Company’s website regarding the material contained therein.
  • Cookies -A website uses cookies to identify visitors / users. Please refer to the “Cookies / Related Technologies” section of the Privacy Policy, which is available here and which explains and lists the cookies used by the site.
  • Passwords-In order to access certain services or to connect to certain websites, ZENLIA may be required to obtain user details for the purpose of assigning a relevant Password. The foregoing must always be true, accurate, valid and complete. Any change in the data should be notified in writing to ZENLIA.

    Users are responsible for all transactions carried out under the Access Code and are required to immediately notify ZENLIA of any unauthorized use of this and of any (or even potential) security breach. These data are not disclosed by ZENLIA to third parties. ZENLIA is not responsible for any damage or damage arising from the unauthorized or unlawful use of the Password by third parties due to leakage or for any other reason and reserves the right to claim damages from the user in case of any kind harm from unauthorized or unauthorized use of the Access Code. ZENLIA may at any time refuse to grant a password or cancel a granted password or terminate the provision of such services to the user and refuse any current or future use of https://i-metrix.gr in the event of a violation of the Terms of Use.

  • Applicable Law – Jurisdiction – Final Provisions -These terms and conditions are governed by the provisions of Greek law, as applicable and interpreted in accordance with the rules of good faith, business morals and the economic and social purpose of the right. The invalidity of a specific term does not affect the validity of the other terms, but automatically ceases to apply.

    Any omission to exercise a specific right or term from ZENLIA resulting from these terms of use does not constitute nor can it be interpreted as a waiver of it.

    Competent Courts for resolving any dispute arising out of these terms are designated by the Courts of Athens.

  • Payment policy-If the visitor / user wishes to subscribe to the website (s) and collaborate or purchase ZENLIA’s services and equipment, he agrees and expressly accepts that:
    • The visitor / user if they wish to work with ZENLIA will necessarily be enrolled on the ZENLIA website (https://support.i-metrix.gr)
    • In order to activate or purchase services / equipment, the user has to prepay the amount corresponding to the online order form through the ZENLIA (https://support.i-metrix.gr) or the printed service / equipment offer that he / she will receive from the sales department.
    • ZENLIA will issue a proforma invoice (Proforma Invoice) with the amount corresponding to the offer or the order form, which will be converted into an invoice by crediting the corresponding amount.The prefix number will be different from the corresponding invoice number regardless of whether it is the same service / equipment.
    • The service user accepts that the invoice has an invoice validity and can be used by both ZENLIA and the user for any legitimate use including accounting processes or legal remedies.
    • Through the website (https://support.i-metrix.gr) the user may at any time access the bills issued for him / her, invoices issued on his / her behalf, as well as the financial transactions that the user has made. Pre-invoices that have been converted into invoices are not available on the web site (https://support.i-metrix.gr), neither for the user nor for the administrator.

    ZENLIA reserves the right to change the terms of its Pricing Policy as well as the Pricelist of its services without prior notice

  • Message Confidentiality and Security Notice 
    This message or/and its attached files may contain information that are privileged and classified. In case you received it in error, without you being the intended recipient, please delete it immediately from your system and notify the sender. Copying, use or distribution to others of this message, without the consent of the sender, is against the law. Metrix Intelligent Solutions is not responsible for any data loss or other damage to the receiver or others, caused by use, delayed, intercepted, corrupted or virus-infection of this message. The responsibility for the protection of the system from viruses and for the authentication of this message is exclusively upon the recipient.