NOC // SOC

 

#imetrixsupport

Bringing the right Technologies and Partners together

24/7 Support

i-Metrix is a provider of IT systems and services. Started in 1999, is now one of the leading companies in consultancy services and implementation of integrated IT projects. In all the years of its successful presence, the company has developed strong activity in all areas of business life, offering innovative solutions. Our human dynamics with more than 22 years of experience, supervised by various institutions, foundations and companies ensures the top of service and flexible packages we offer to our customers.

In i-Metrix we know the importance of support when a client needs an answer for his business needs.
We made it easy for everyone to come in touch with an i-metrix professional and to deliver the best solution for the client’s individual problem!

 22 years

of experience in a single CLICK!

We Support

IT Service Management

We design, build, deliver, operate and control information technology services.

Network Operating Center

Our engineer monitors and executes the daily operational activities needed to manage IT services and the supporting IT infrastructure.

O.M.P.M.

Operational monitoring and problem management from our certified engineers

System Integration

You need us where there is or is going to be developed a computer systems network. From a simple server to your entire data center, we record, analyze, categorize your systems,

Infra & App Monitoring

We fully support your systems on a 24-hour basis in real time.

Security Operating Center

As your security infrastructure becomes more complicated, our engineers can help you every step of the way.

Hardware | Software Support | Help Desk

i-Metrix has a software support service program that includes high-level technical support. This makes it a perfect choice for customers with critical applications and large spatial dispersion. The service is designed in such a way that it provides the customer with the continuous and uninterrupted operation of their IT equipment.

Security Information and Event Management (SIEM)

Detect security threats in real time across your applications, network, and infrastructure easily – without needing to learn a proprietary query language. The wide use of information systems for the storage, processing and transmission of digital information is a necessity of today’s society. In particular today, that protecting and maintaining the authenticity of corporate data is a top factor in preserving corporate identity, a simple case of compromising the integrity of a company’s managed data is enough to tarnish a year’s effort to create a responsible and respected corporate profile.

UTM Network Security Services

Firewall is the main network protection mechanism. It combines protection against attacks, secure communications (VPNs) and network features such as VLAN, QoS, MultiWAN, etc. It also offers application-level security through Antivirus, Antispam, Web Filtering, Intrusion Prevention, Application Control, DLP, and Advanced Persistent Threats.

Increased threats such as Advanced Persistent Threats and generally non-known attacks generally require advanced security mechanisms that, in addition to controlling suspicious files, like Antivirus & IPS, do so in a controlled environment, before they reach our network. In that way, Malware is recognized and discouraged from the very first moment of its creation.

High Availability  & SLA Support

In information technology, the availability of the system is expressed as a percentage of the annual operating time. Service Level Agreements (SLAs) generally report these availability rates to calculate the charge. Using the incredible ideal for availability of 100% as a baseline, the goal of higher levels of availability of services is considered to be 99.999% availability. i-Metrix uses high availability solutions to manage failures from service loss and minimize scheduled downtime.

365 Services

i-Metrix provides 100% enterprise data protection with professional Cloud Services. Businesses that do not have an integrated data protection policy endanger their survival. Traditional Ways do not ensure that in case of damage, contamination or natural disaster, a functional copy of  data will always be available.  365 Services is: Safe (Data is always encrypted, The Service is certified with ISO 27001), Economical (No need of equipment, maintenance and time by the administrator), Fast (Files are fragmented into many smaller ones and only those that have been modified are sent).

< Select the Support U want >

“We introduce a new way to deliver services that ensure to our clients
Business Continuity and Sustainability”